Sales & customer care
Deliver great customer service consistently
Singularly helps you right-size & plan your sales and customer operations to achieve cost savings and superior performance
In rapidly changing markets, past performance is not the best predictor of future success
Working with reliable predictions can not only reduce costs significantly, but also increase sales and customer satisfaction
Sales forecasting
Have a clear, advanced view on what is coming up based on promotional intensity, market momentum and other variables
Service right-sizing
Get the size and expertise of your personnel right in stores, call centers and sales teams throughout the year
Dynamic allocation
Dynamically allocate your personnel across areas and stores based on predicted demand and opportunity
Promo & peak planning
Understand the effect of promotions and calendar events on sales so that you can plan accordingly
Forward looking control tower
Get controllers and sales operations teams focused on the future rather than the past
Singularly for
Sales & Customer Care
Advanced predictions
Use artificial intelligence to predict demand, sales, inquiries, call center calls and other key metrics of customer service
Deep dive
Analyze demand granularly by area, language, product, channel, day, hour or any other relevant dimension
Bird’s eye perspective
Move from max granularity to top-level view or viceversa in 1-click and no delays, to never lose sight of the big picture
Productivity first
Designed to make things fast, simple and easy so that you can focus on the numbers
Getting started is easy